User Agreement

1. About this website

This website presents BYD vehicles, parts and services in Georgia and lets you contact the GT Group team. It provides information and accepts enquiries; it does not take online payments or complete vehicle, parts or service purchases.

These terms explain use of the website. Any purchase, financing, warranty, test drive or service is subject to its own information and agreement provided before you make a commitment. Your mandatory rights under applicable law remain unaffected.

2. Vehicles, specifications and prices

Images, colours, configurations, specifications and availability may vary by model, market and stock. Driving range and energy consumption depend on testing conditions and actual use. Confirm the specification of the particular vehicle with our team before purchasing.

Where a price is shown in GEL using a currency conversion, the website identifies the applicable exchange-rate date. Discounts and quotations depend on the stated offer and availability. Before any purchase, the seller must provide the final price, applicable taxes, additional charges and relevant conditions. A website enquiry does not lock an exchange rate or reserve stock.

We aim to keep information accurate and will correct errors when identified. These terms do not excuse misleading information or remove any remedy available under consumer-protection law.

3. Enquiries and appointment requests

Provide accurate contact details and submit requests only for yourself or someone you are authorised to represent. Do not include payment-card details, passwords or unnecessary sensitive personal information in free-text fields.

A submission confirmation acknowledges receipt of your request. A booking, quotation, part reservation or service appointment is confirmed separately by our team. Test-drive eligibility, required documents and any applicable conditions will be explained before the drive. No paid work is authorised merely by submitting an enquiry.

If you need to correct or cancel a request, contact us with enough information to identify it. Any later purchase or service agreement will explain its applicable cancellation terms without limiting statutory rights.

4. Personal data and cookies

The privacy notice linked from each request form explains the processing of information submitted through that form. Read it before submitting. A request to contact you about an enquiry is separate from any optional marketing or analytics choice.

The Cookie Policy explains essential storage, optional analytics, retention and withdrawal. You may decline analytics and still browse the site and submit available forms. Cookie buttons record only your cookie preference; they do not record acceptance of this User Agreement. Reading this page or following a legal link does not enable analytics.

5. Responsible use and website content

Use the website lawfully. Do not submit fraudulent requests, upload malicious material, attempt unauthorised access or interfere with the website or other visitors.

Vehicle images, trademarks, text and other content belong to their respective rights holders. You may browse and save information for personal reference and exercise uses permitted by law. Other reproduction or commercial use requires the relevant rights holder’s permission where required by law.

6. External services and availability

Links to maps, messaging platforms and other external services take you to services with their own terms and privacy information. Review those before sending personal information.

Access may occasionally be interrupted for maintenance or technical reasons. Contact our team if a form fails or information appears incorrect. This provision does not exclude liability or legal obligations that cannot lawfully be excluded.

7. Questions, complaints and your rights

For website questions, request corrections or complaints, use the contact details below and describe the issue. Do not include more personal information than is needed to address it.

These website terms are intended for the Georgian market and are governed by Georgian law, subject to any mandatory protections that apply to you. You retain the right to contact the competent consumer-protection or data-protection authority and to seek a remedy before a competent court. These terms do not require arbitration or waive statutory rights.

8. Versions and language

The version date identifies this text. Updated terms will be published with a new version date. Changes do not retrospectively alter a separate agreement already made with you. Where a change requires consent by law, publication alone will not be treated as that consent.

This page is available in Georgian and English. If the wording appears inconsistent, please ask us for clarification before relying on it; your mandatory rights remain unaffected.